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Total Rewards, Benefits Manager

What you'll do:

  • Build and lead a world class benefits organization serving the needs of a 9,000 team members and growing..
  • Design and develop best in class benefits strategies to attract and retain an innovative, high caliber workforce nationwide.
  • Recommend benefits programs to management by studying employee surveys as well as industry trends and developments in benefits offered by other organizations.
  • Supports management's decision making by analyzing benefit options and predicting future costs.
  • Complies with federal, state, and local legal requirements by studying existing and new legislation; obtaining qualified opinions; enforcing adherence to requirements; advising management on needed actions.
  • Develop and implement a comprehensive communication strategy for Benefit programs, enhancing understanding of Chewy s benefits offerings.
  • Designs and executes annual Open Enrollment; including system updates and writing communications
  • Maintains benefit records; initiating new-hire benefits; recording changes.
  • Resolves employee questions and problems by interpreting benefit policies and procedures.
  • Expedites delivery of benefits by establishing and maintaining working relationships with benefit providers.
  • Reconciles benefits accounts by approving billing statements.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Achieves financial objectives by preparing the benefits and department operational budgets; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Prepares special reports by collecting, analyzing, and summarizing information and trends.
  • Centralize Leave Administration and Accommodation processes.
  • Administer company retirement plan; including all required audits and compliance tasks. Provide plan design guidance.
  • Position may require travel.

What You ll Need:

  • Bachelor s degree
  • Master's degree from an accredited institution preferred.
  • 8+ years with a proven track record of leading the Benefits function.
  • Leadership experience in a Benefits Design role with strong vendor management experience.
  • Benefits Administration experience, inclusive of Benefits invoice reconciliation, management & deployment of communications materials & presentations to the organization.
  • Minimum of 5 years of experience in Leave Administration & Accommodations for a large size organization with a diverse group of 10K+ team members.
  • Proven ability to function as a subject matter expert, developing and implementing process improvement and technical solutions that enhance efficiencies and performance.
  • Excellent communication, analytical, problem-solving, and troubleshooting skills.
  • Detail oriented; demonstrate strong organizational and time management skills. Excellent fluency with data and analysis.


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